I picked them because they had won the small business of the year award. Now I know why they did!
They could not have been friendlier or more accommodating. Got us in early and stayed a little late to make sure the car was done that same day! Plus they went above and beyond to help fix an issue that we didnâ?Tt even bring the car in for.
Not to even mention that their pricing beat all of the big boys and they didnâ?Tt pushâ??extraâ?? work that always seems to pop up when you go to the major chains.
The biggest thing was that the price quote they gave us when we left the car off was exactly what we paid when we picked it up. I have never had that happen before!
If I could give them 10 stars I would. Definitely earned a customer for life! -Roger M.
Battery suddenly died. Called Sparks and Johnny came to the rescue within 5 minutes. Diagnosed the old and installed a new battery despite a busy end-of-day work load. Thanks a million! -Dan R. in Naperville, IL
Took my car in with short notice. Accurately diagnosed work needed. Friendly.Fair price. -Matt K. in Saint Louis
Bob not only worked out a good price with the AAA discount, but went above and beyond his services by taking me home and getting my car to me the next day. I would definitely recommend this place to everyone. -JOANN M. in Naperville, IL
Robert, front desk and answered my call is amazing! Will be back and will recommend to friends and family! -ZUBAIR R. in Romeoville, IL
Sparks met my expectations on the repair anc completion of repair, also kept me updated throughout the timeline. -BOB L. in Naperville, IL
I like Johnny because he seems to know what he is talking about. -Chris M. in Aurora, IL
They are friendly and courteous and have done great work on our cars. -LISA L.
nice job of meeting my last minute needs in an emergency with brakes. -COLEEN R. in Plainfield, IL
We have taken all of our cars to Sparks for 11 years and always feel they are extremely honest and very knowledgeable about the issues. They thoroughly explain what needs to be repaired and often tell us certain things don't need to be fixed right then. They have many times bent over backwards to get our cars repaired in a short amont of time and also helped us with long distance problems. (two of our children have cars at college.) Totally recommend them to anyone looking for an honest, efficient auto repair shop!!! -ANN S. in Naperville, IL
Wisam said the business did a good job, provided good customer service and explained things well to the customers. -Wisam F. in Plainfield, IL
Sparks did the work we asked them to do, and we were satisfied with their service. -Sandeep M. in Naperville, IL
Always a good experience, nice to work with people you know and trust. -KENDRA F. in Naperville, IL
I found the staff to be not only polite but they were timely as well. Also, they explained things very well. -LISA L. in Naperville, IL
Debbie said they fixed her vehicle and the price was reasonable. She said she loves the fact that she did not feel like she was getting ripped off. -Debbie D. in Naperville, IL
Great staff and service they even drove me home once we realized my car needed additional repairs. I would highly recommend them. -ILYSE J. in Mount Prospect, IL
Sparks did everything he requested and they are very accommodating. -Christopher P. in Naperville, IL
Johnny was extremely prompt and professional - the whole team was- you have a new customer! -JOHN M. in Naperville, I
Brian said they did a good job on his vehicle at this business. He said they are too expensive for other services, but they are a good company and he would recommend them for oil changes because of their special offers. -Brian R. in Aurora, IL
They were prompt in responding to my email for an appointment. They gave me a loaner car while they replaced my brakes. They were all courteous. The coffee is good too. -SANDY F. in Naperville, IL
They took the time to recommend scheduled maintenance, some of which we had done elsewhere. Overall great service and we trust these guys! -SCOTT B.
This unit is well Managed by the Owner and his Tech's they car and follow up on their work. I drive from Matteson a 45 min drive to get my car service that speaks volume and the reason why is the knowledge that his tech's have Johnny's great and trust. -JEROME D. in Richton Park, IL
The repairs to our car were done both properly and in the time stated. We received a loaner car which was a great help. Service and concern for our needs was exceptional. -DAN R. in Naperville, IL